This document establishes the conditions governing the use of this website and the purchase of products on it. Please read the conditions carefully before using our website. By using this website or placing an order through it, you agree to be bound by these conditions, so if you do not agree with all the conditions you should not use our website. These conditions could be modified at any time. It is your responsibility to read them periodically, since the conditions in force at the time of using the website or the conclusion of the contract will be those that are applicable to you.

Fuerteventurabikeshop © advises the USER to read carefully both these general conditions and the other legal legends provided on the PORTAL, and especially all those conditions or mentions that are related to the Contents, as well as the “Privacy Policy” section. .

In the event that any doubt may arise from reading these conditions, do not hesitate to contact Fuerteventurabikeshop © in the contact section of our website: Fuerteventurabikeshop ©.


USER: Anyone who accesses the PORTAL even if they do not make any purchase, and who uses, accesses, or has the CONTENTS contained therein.

CONTENTS: Any information, text, link, software, material, tools (including photos of Products and Services Offered), etc., whose provision and access occurs only online through the PORTAL and by browsing the same

REGISTERED USER: Any USER who registers on the PORTAL by filling out the registration form and who can access the private user area provided on the PORTAL.

LEGAL LEGENDS: All those general and particular conditions set out on the PORTAL, in addition to any applicable legal regulations.

SPAM: It is defined for the purposes of these general conditions, as the indiscriminate sending of messages to email accounts without prior authorization from the owners of the email addresses.


This website is operated under the name Fuerteventurabikeshop © by Fuerteventurabikeshop ©., A limited company with registered office at C / Avenida Islas Canarias corner with, Calle Artemi, Gran Tarajal, Postal Code 35620, Fuerteventura in Las Palmas – Spain, with contact email and telephone 0034 673 94 54 80.


Fuerteventurabikeshop ©, through the PORTAL, makes available to the user access to a series of CONTENTS that may be supplied or provided by Fuerteventurabikeshop © itself or by third parties, the main object being the provision of commercial information. Within the PORTAL itself, there may be areas of free or restricted access and use of the CONTENTS. In this case, they will be accessed by entering a USER password and a PASSWORD that have been assigned to the USER in accordance with the provisions of point B.4 of these general conditions.

Fuerteventurabikeshop © reserves the right to limit, interrupt and suspend access to the PORTAL at any time, the use of all or some of its CONTENTS whether they are free or restricted access. Likewise, Fuerteventurabikeshop © reserves the right, at any time, to modify the location on the PORTAL of the CONTENTS, as well as the configuration of both the CONTENTS themselves and access to them, including the design of the PORTAL.


B.1. Access and general use of the PORTAL by a USER.

The USER expressly and unequivocally accepts that access and use of the PORTAL does not imply any type of guarantee, which is expressly waived by Fuerteventurabikeshop ©, regarding the suitability of the contents included in them for particular or specific purposes of the USER . Consequently, both access to the PORTAL and the use of the CONTENTS are carried out under the sole responsibility of the USER, and Fuerteventurabikeshop © will not be liable under any circumstances and in any measure, neither for direct nor indirect damages, nor for consequential damages nor for loss of profit, for any damages derived from the use of the CONTENTS or the conclusions that the USER himself draws from the use of the same, whether they are accessible on the PORTAL or on other Web Pages through the connections and «links »Existing. Likewise, Fuerteventurabikeshop © will not be in any case responsible, even indirectly or subsidiarily, for the CONTENTS, provided or offered by third parties or entities (or their marketing and manufacturing conditions), or for content, information, communications, opinions or representations of any kind originated or poured by third parties and that are accessible through the PORTAL, not assuming in any case guarantee or endorsement for the use or acquisition of products or services of third-party providers of the same.

The USER expressly and unequivocally accepts that Fuerteventurabikeshop © may establish at any time additional conditions or restrictions for access to the PORTAL and for the use of the CONTENTS, whose observance will be immediately complied with by the USER without prior communication.

Access to the PORTAL is provided in good faith by Fuerteventurabikeshop ©, therefore, in view of the fact that many of the CONTENTS may be supplied or facilitated by third parties, Fuerteventurabikeshop © warns and the USER knows and accepts that some of the data or texts available may not be completely accurate or up-to-date, despite the fact that Fuerteventurabikeshop © uses its best efforts to make it so, so Fuerteventurabikeshop © will respond solely and exclusively to the content directly provided by Fuerteventurabikeshop © and expressly identified with its Copyright.

B.2. Authorized use of the PORTAL and the Contents.

The USER expressly and unequivocally states that he will access the PORTAL and, where appropriate, use it and the CONTENTS contained therein pursuant to legal legends, these general conditions, the particular conditions that may be provided for each CONTENT, as well as other applicable regulations, to good uses and customs, to good faith and to public order. In any case, and with a purely illustrative nature, the USER agrees to:

a) Not to access or use the PORTAL or its CONTENTS, not permitted or contrary to the object of the PORTAL and the regulatory framework that regulates it. Thus, the USER must not make or attempt to access or use CONTENTS and / or RESTRICTED areas of the PORTAL without the proper authorization to do so. In addition, the USER must make such access and use of restricted areas using the procedures and tools that the PORTAL itself has established for it, without in any case, the USER being authorized or not for the access and use of areas and CONTENTS restricted, the use of any procedures, means or computer tools that seek to obviate the security and identification measures provided by Fuerteventurabikeshop © or by third parties.

b) Access and / or use the PORTAL and / or the CONTENTS within the principles and purposes for which they were created and made available to the USER, also respecting the format made available and the legal legends provided herein. In order to comply with these principles and purposes, the USER, by way of example and not limitation, agrees to: 1) not carry out or attempt to carry out actions that entail or may entail damages, directly or indirectly, in general, on the PORTAL and the CONTENTS contained therein, and with a special character, on the rights of Fuerteventurabikeshop © or any third party. 2) Do not carry out or attempt to carry out actions that affect, among others, modifying, manipulating or eliminating the references or the formats of the references or mentions on the protection of intellectual or industrial property rights of Fuerteventurabikeshop © or third parties, both of the PORTAL itself as well as the CONTENTS contained therein and other COMPONENT ELEMENTS. 3) Perform actions that damage or could damage the systems of Fuerteventurabikeshop © or third parties, or that in their case affect or may affect the normal development of the object of the PORTAL. These actions include the introduction of computer viruses into the systems of Fuerteventurabikeshop ©, the USERS or any third party that affect or may affect the PORTAL in any way, as well as actions aimed at the dissemination of said viruses both in the PORTAL as in the network through the PORTAL.

c) Do not make any false or fraudulent order. If it could reasonably be considered that an order of this nature has been made, we will be authorized to cancel it and inform the relevant authorities.

d) Provide us with your email address, postal address and / or other contact information truthfully and accurately. Likewise, you agree that we may use this information to contact you if necessary.

e) The USER will be liable for all damages of any kind that Fuerteventurabikeshop ©, any other USER or a third party may suffer as a result of the improper use they make of the PORTAL or the CONTENTS provided therein. They will also be liable for any amount that Fuerteventurabikeshop © must make effective as a result of an administrative resolution, a final court decision or a transaction agreement aimed at compensating third parties for damages caused for the same reason.

B.3 The contents:

The USER expressly and unequivocally states that he undertakes not to reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the CONTENTS, unless you have the authorization of the owner of the corresponding rights or it is legally permitted, as well as not to break or try to break the protection devices or any information mechanism that may be inserted in the Contents referred to, such as the protection of their intellectual or industrial property.

The USER undertakes NOT to obtain or attempt to obtain the Contents using means or procedures other than those that, depending on the case, have been made available for this purpose or have been expressly indicated on the web pages where the CONTENTS are located. or, in general, those that are usually used on the Internet because they do not entail a risk of damage or uselessness of the PORTAL and / or the CONTENTS.

B.4 Access and use of the PORTAL by REGISTERED USERS.

Once these terms and conditions are accepted, the user, after completing all the steps of the registration procedure, will obtain a USER password and a PASSWORD that will allow them to access the restricted areas.

The personal data provided in the registration form within the PORTAL will be treated in accordance with the provisions of the “Privacy Policy” section. The assigned passwords and identification passwords will be personal, exclusive and non-transferable for the REGISTERED USER to whom they have been assigned, so that the diligent and confidential custody of them will be the sole responsibility of the REGISTERED USER, as well as any damages and losses that may eventually arise. They could be derived from the access and use of the RESTRICTED areas carried out both by the REGISTERED USER and by any third party due to the lack of diligence or confidentiality in their custody by the REGISTERED USER.

In case of forgetting the keys and passwords, the USER may use the section provided in the PORTAL “Have you forgotten your password?”. Any other circumstance that involves a risk of access and / or use by unauthorized third parties, USERS must immediately communicate it in the Contact section on our Fuerteventurabikeshop © page in order to immediately proceed to block and replace it.

The USER agrees not to supply false data, and in particular those data referring to age, sex or address, whether by email or not.

The USER will be liable for all damages of any kind that Fuerteventurabikeshop © may suffer as a result of supplying false data. They will also be liable for any amount that Fuerteventurabikeshop © must make effective as a result of an administrative resolution, a final court decision or a transaction agreement aimed at compensating third parties for damages caused for the same reason.

In any case, Fuerteventurabikeshop © reserves the right to freely accept or reject the registration and purchase request from the USER.


The REGISTERED USER expressly consents to receive commercial communications of Products or Services that are offered or that may be offered in the future by Fuerteventurabikeshop ©

The REGISTERED USER may request the cancellation of sending commercial communications in their private user area in the functionality enabled for it or by sending a communication in the contact section of our website: Fuerteventurabikeshop ©, indicating their unequivocal will not to receive commercial communications. This request to cancel the sending of commercial communications will in no case prejudice the ability of the REGISTERED USER to access and use the CONTENTS.

In the event that through the PORTAL or through the commercial communications sent by Fuerteventurabikeshop ©, references or links to third-party products and / or services or to third-party PORTALS that include their products and / or services are included, the USER expressly accepts that Fuerteventurabikeshop © does not guarantee or take responsibility for the purchases of said products and / or services from third parties, nor for the quality, characteristics, etc. of said products and / or services. Fuerteventurabikeshop © would not be a contracting party to said acquisition but only the USER and the third party, Fuerteventurabikeshop © acting as a mere communication channel, but neither endorsing nor promoting such products. The commercial transactions that take place must be subject to the legal provisions in force, and in particular those established in Law 7/1996 and the Retail Trade Management Law, as well as in the legislation related to distance sales, which develops the above and Law 34/2002, of July 11, on Information Services and Electronic Commerce. Likewise, on March 27, 2014, Law 3/2014 of March 27 was approved, which modifies the consolidated text of the General Law for the Defense of Consumers and Users (LGDCU) and other complementary laws. The law adopts the Community Directive 2011/83 on consumer rights into national law, contracts concluded from June 13, 2014 will be governed by the new regulations.

In the event of third-party CONTENTS on the PORTAL, Fuerteventurabikeshop © does not edit or produce such third-party Content, and consequently, does not guarantee or be held responsible for the legality, reliability, utility, veracity, accuracy, completeness and timeliness of said CONTENTS. Fuerteventurabikeshop © will not be in any case responsible for any damages that may arise from:

(1) the lack of legality, reliability, utility, veracity, accuracy, exhaustiveness, and / or topicality of the CONTENTS originated by third parties;

(2) the inadequacy for any purpose and the disappointment of the expectations generated by the CONTENTS;

(3) decisions or actions taken or avoided by the USER relying on the information or data provided or provided in the CONTENTS, including without limitation the loss of profits or business opportunities.

Any eventual claim that may arise for these concepts must be directed against the third party that has arranged the Contents or who is a seller of the goods or provider of the services.

C.1 Service availability

The articles offered through this website are only available for rental in Fuerteventura – Las palmas – Spain-

C.2 Conclusion of the contract

Consent is manifested by the tender of the offer and acceptance of the thing and the cause that must constitute the contract. Being in different places the one who made the offer and the one who accepted it, there is consent since the offeror knows the acceptance or since, having submitted it, the acceptor can not ignore it without breaching good faith. The contract, in such a case, is presumed to be concluded at the place where the offer was made. In contracts concluded through automatic devices, there is consent from the moment acceptance is expressed.

C.3 Availability of products

All product orders are subject to availability. In this sense, if there are difficulties in supplying products or if there are no items in stock, we reserve the right to provide you with information about substitute products of equal or superior quality and value that you can order. If you do not wish to order those substitute products, we will refund any amount you may have paid.

C.4 Refusal to process an order

We reserve the right to remove any product from this website at any time and to remove or modify any material or content on it. We will not be responsible to you or to any third party for the fact of removing any product from this website regardless of whether said product has been sold or not, removing or modifying any material or content on the website.

C.5 Delivery

See shipping and returns policy section

C.6 Impossibility of delivery

If the delivery has been impossible, our courier service will contact you to notify you in which delegation has been available for collection.

C.7 Transfer of risk and ownership of products

The risks of the products will be at your expense from the time of delivery.

C.8 Price and payment

The price of each product will be that stipulated at any time on our website, except in the case of manifest error. Although we try to ensure that all the prices listed on the page are correct, errors may occur. If we discover an error in the price of any of the products that you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, the order will be canceled. We will not be obliged to supply you with any product at the wrong lower price if the price error is obvious and unambiguous and could have been reasonably recognized by you as the wrong price. The prices on this website include IGIC,

To proceed with the payment, the Client must follow each and every one of the instructions shown on the corresponding page of the payment process in Fuerteventurabikeshop ©. Payment of the price of products and shipping costs may be made by credit or debit card and bank transfer.


As an electronic payment system, Fuerteventurabikeshop © has an electronic commerce payment gateway, through which all the data provided is hosted on a secure server certified according to the “Secure Socket Layer” (SSL) protocol, so they are encrypted for guarantee their maximum security. In no case will the data provided by Clients be stored through the payment gateway, and will only be kept while the purchase is made, payment is made and until the withdrawal period has elapsed.


In addition, we have included the PAYTPV standard for greater comfort and agility in your purchases. For this reason, now you can make the payment by writing the details of your card and save them to enjoy the payment in 1 click on your future purchases.

Fuerteventurabikeshop © does not store or transmit credit or debit card data. The data is sent through an encrypted and secure channel to the PAYTPV platform.

* If you place your order in Fuerteventurabikeshop ©, you can choose between PAYTPV to buy in 1 click and the classic Card payment through the payment gateway.

– Security policy:

All transaction information that is transmitted between this site and PAYTPV systems is encrypted using 256-bit SSL certificates. All the information of the holder is transmitted encrypted and all the messages sent to its servers from PAYTPV are signed by means of hashing SHA to avoid its manipulation. The information that is transmitted to the PAYTPV servers cannot be examined, scanned, used or modified by any external party that has access to confidential information.

– Encryption and data storage:

Once in PAYTPV systems, confidential information is protected using 1024-bit encryption standards. Encryption keys are kept in highly volatile, double-authenticated systems, making their extraction impossible. Banks, security agents and banking entities carry out regular audits to guarantee data protection.

– Security in the systems:

PAYTPV systems are reviewed quarterly using specific ISO tools, an independent Qualified Security Assessor (QSA), and an approved scanning provider (ASV) by payment card brands.

PAYTPV also undergoes an annual audit against the Payment Card Industry Data Security Standards (PCI DSS) and is a fully approved Tier 1 payment service provider, which is the highest level of compliance.

– Links with banks:

PAYTPV has several private links to banking networks that are completely independent of the Internet and do not cross any public access network. All cardholder information sent to banks and all authorization messages sent in response are protected and cannot be manipulated.

– Internal security:

PAYTPV is audited on access controls to production environments. The CPDs where the systems are housed operate in accordance with the requirements for Tier III centers. This ensures that security is not compromised at any time. Sophisticated alarm systems, CCTV surveillance and security guards are available on site 24 hours a day and 7 days a week, as well as rigorous monitoring and maintenance. All customer card and transaction information is protected even from our own employees.

– Disaster recovery:

PAYTPV has Backup systems hosted in different countries to guarantee optimal system security and high availability. It also has a full business continuation and disaster recovery policy.


C.9 Value added tax

In accordance with the provisions of article 68 of Law 37/1992, of December 28, on Value Added Tax, the delivery of the articles will be understood to be located in the territory of application of the Spanish VAT if the delivery address is in Spanish territory except the Canary Islands. The applicable VAT rate will be the one legally in force at any given time depending on the specific article in question. In orders to the Canary Islands, deliveries will be exempt from VAT by application of the provisions of article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and tariffs in accordance with the regulations in force in each of these territories. In case of shipping to Portugal, the price includes all national taxes related to the purchase.

C.10 About promoted products

Promotions consisting of the application of a general discount on the purchase will not be cumulative with other discounts and / or promotions. Fuerteventurabikeshop © reserves the right to change, suspend or cancel any promotion based on its needs. To facilitate the purchase process for our customers, at Fuerteventurabikeshop © we keep the products and their promotions added to the shopping cart, even if the session ends or the website is not accessed for days. However, the availability of all products cannot be guaranteed indefinitely, being possible that the system automatically removes from the shopping cart those products and / or promotions that are no longer available due to lack of stock or valid in the moment in which the order is made. Fuerteventurabikeshop © recommends that the order be completed as soon as possible to avoid possible inconveniences with the availability of stock and the validity of promotions.


The USER accepts and expressly and unequivocally declares that all the industrial and intellectual property rights on the PORTAL and the CONTENTS and / or any other elements inserted in the PORTAL, such as illustrative and non-limiting character, photos, portal design, software, designs, images, databases, texts, sounds, brands, logos, graphics, etc., belong to Fuerteventurabikeshop © and / or to the third parties that Fuerteventurabikeshop © designates or self-identifies. In no case does access to the PORTAL or the use of Contents imply any type of waiver, transmission, license or total or partial transfer of said rights, unless expressly stated otherwise. These General Conditions do not confer upon USERS any other right of use, alteration, exploitation, reproduction, distribution or public communication of the PORTAL of the CONTENTS other than those expressly provided herein. Any other use or exploitation of any rights will be subject to the prior, written and express authorization specifically granted for this purpose by Fuerteventurabikeshop © or the third party owner of the rights affected. In the event that the aforementioned authorization occurs, the use or exploitation will be subject to the provisions thereof, and in any case the rights will be exercised according to the principles of good faith and in accordance with legal legends, and must indicate in all If the origin and / or author of the same, appearing the mentions or references to the intellectual and industrial property arranged and / or the symbol of the copyright of their owners. Likewise, in the event of an authorized printing, downloading and storage of CONTENTS, etc., it will be carried out exclusively for the personal, private and non-profit use of the USER.

In the event that, eventually, any user is interested in obtaining some type of authorization for the use of any of the protected materials, they must contact Fuerteventurabikeshop © in the contact section of our website: Fuerteventurabikeshop ©


E.1. Exclusion of guarantees and responsibility regarding access and use of the PORTAL.

Fuerteventurabikeshop © does not guarantee the availability and continuity of the operation of the PORTAL or those other websites with which a Link has been established. Likewise, Fuerteventurabikeshop © will not be in any case responsible for any damages that may arise from:

(1) the lack of availability or accessibility to the PORTAL or to those other sites with which a Link has been established;

(2) interruption in the operation of the PORTAL, or the CONTENTS provided therein, or computer failures, telephone breakdowns, disconnections, delays or blockages caused by deficiencies or overloads on telephone lines, the Internet system or other electronic systems produced in the course of their operation;

(3) the inadequacy of the PORTAL or the CONTENTS for the specific needs of USERS and

(4) other damages that may be caused by third parties through unauthorized intrusions affecting the PORTAL outside the control of Fuerteventurabikeshop ©

Likewise, Fuerteventurabikeshop © warns that the quality of the disposition of the CONTENTS arranged in the PORTAL and the use that the same makes by the USER, depends to a great extent on that its hardware and software comply with the technical requirements that in its case may be necessary at the discretion of Fuerteventurabikeshop ©. Said technical requirements may be revealed through the PORTAL or through private communications to USERS, and must be met by the USER. Therefore, Fuerteventurabikeshop © is not responsible for the impossibility or deficiency in the provision of CONTENTS or the use of the same by USERS in the event that they do not meet the aforementioned technical requirements.

In order to reduce the risk of virus introduction in the PORTAL, Fuerteventurabikeshop © uses virus detection programs to control all the Contents that it introduces in the PORTAL. However, Fuerteventurabikeshop © does not guarantee the absence of viruses or other elements on the PORTAL introduced by third parties outside Fuerteventurabikeshop © that may cause alterations in the physical or logical systems of the USERS or in the electronic documents and files stored on their systems. Consequently, Fuerteventurabikeshop © will not be in any case responsible for any damages of any nature that may arise from the presence of viruses or other elements that may cause alterations in the physical or logical systems, electronic documents or files of the USERS.

Fuerteventurabikeshop © adopts various protection measures to protect the PORTAL and the Contents against computer attacks by third parties. However, Fuerteventurabikeshop © does not guarantee that unauthorized third parties will not have access to the type of use of the PORTAL made by the USER or the conditions, characteristics and circumstances in which such use is made. Consequently, Fuerteventurabikeshop © will not be in any case responsible for the damages that may derive from said unauthorized access.

Fuerteventurabikeshop © warns that in the event that studies, opinions, reports, etc. are available, included as CONTENTS on the PORTAL, said CONTENTS made by Fuerteventurabikeshop © or third parties are intended to provide only an orientation that supports the activity of the USER, reason why the USER expressly accepts that in no case does Fuerteventurabikeshop © assume any responsibility for any damages that may be caused directly or indirectly by the use that the USER makes of said CONTENTS and the conclusions drawn from them.

In any case, Fuerteventurabikeshop © may deny or limit access to USERS at any time to the CONTENTS, as well as may delete or withdraw the CONTENTS, if at the discretion of Fuerteventurabikeshop © is violating the provisions of these General Conditions and others legal legends, or the principles that inspire the correct development of the object of the PORTAL.

E.2 Exclusion of guarantees and responsibility in relation to the Links.

In the event that the PORTAL makes technical link devices, directories and search tools available to USERS that allow USERS to access pages and / or websites belonging to and / or managed by third parties, Fuerteventurabikeshop © will check the existing content on said pages at the time you establish a link to them and will do so in the good faith belief that such content complies with applicable law. However, in no case, Fuerteventurabikeshop © is responsible, approves, or endorses the products, services, content, information, data, files and any kind of material on such web pages and does not control or take responsibility, approve or makes the successive modifications of said materials its own In the event that it deems it appropriate or is required by judicial or administrative order, Fuerteventurabikeshop © will remove the links to those web pages that infringe the applicable legislation and / or damage the rights of third parties.


All those who intend to establish a link, hyperlink or link (the “link”) between their website and the PORTAL must obtain prior authorization from Fuerteventurabikeshop ©, submitting a request in the contact section of our website: Fuerteventurabikeshop © En In the case of obtaining said authorization, the establishment of the link will have to meet the following requirements:

(1) The establishment of the link may in no case imply any reproduction of the PORTAL, but must only serve to allow access to the PORTAL. Likewise, access through the link can only be made to the main page of the PORTAL («homepage»), in no case to another page other than this one.

(2) No frame or border environment will be created on the Portal.

(3) No false, inaccurate or incorrect statements or indications will be made about the Portal.

(4) It will not be declared or implied that, endorses, recommends, supervises or assumes the CONTENTS or Products and / or Services Offered and arranged through the Web pages in which the link was established, avoiding and resigning Fuerteventurabikeshop © any responsibility that the web page (its managers, owners, etc.) may incur, both for the establishment of the link to the PORTAL homepage as well as for the services provided and the CONTENTS provided on said web page.

(5) In any case, the authorization to establish the link will only imply an authorization to establish the link in accordance with the provisions of this section, so in no case will it imply, without authorization, the possibility of use or provision on said Web page. in which the link of intellectual or industrial property rights of Fuerteventurabikeshop © or any third party was established.

In any case, the Web page in which the link is established may not contain distinctive signs that may lead to understand the existence of an association relationship (as it does not exist) between the services, products and content provided and provided on the Web page. and those arranged and provided through the PORTAL. Likewise, they may not induce to understand the existence of an association (as it does not exist) between the natural or legal person or entity that manages or is the owner of said website and the Fuerteventurabikeshop © or the third-party providers of CONTENTS of the PORTAL.

(6) The Web page in which the link is established, during the period that the link is established, may not have or provide services or illicit, fraudulent CONTENTS, contrary to these general conditions, to good faith, to the good customs and the rights of third party providers of CONTENTS of the PORTAL or Fuerteventurabikeshop ©


The purpose of the creation, existence and maintenance of the file is motivated by the maintenance and management of a commercial relationship, and where appropriate, billing, customer service, information, marketing and activities related to said tasks.

You are also informed that you have the rights of access, modification, opposition and cancellation, which you can exercise by written request addressed to Cebra culture S.L


If any of the parties does not execute any of their rights under this contract, it will not be considered as a waiver of said right unless it is expressly communicated in writing.

Although some of the parties to this contract are not considered legal or valid by a judicial body, the rest of the contract will continue to apply.


We will not be responsible for any breach or delay in the fulfillment of any of the obligations that we assume under a Contract, the cause of which is due to events that are beyond our reasonable control (“Force Majeure”). The Causes of Force Majeure will include any act, event, lack of exercise, omission or accident that is beyond our reasonable control and among others, the following:

1. Strikes, lockouts or other protest measures.

2. Civil commotion, revolt, invasion, terrorist attack or terrorist threat, war (declared or not) or threat or preparations for war.

3. Fire, explosion, storm, flood, earthquake, sinking, epidemic, or any other natural disaster.

4. Impossibility of using trains, ships, planes, motor transport or other means of transport, public or private.

5. Impossibility of using public or private telecommunications systems.

6. Acts, decrees, legislation, regulations or restrictions of any government or public authority.

7. Strike, failures or accidents of maritime or river transport, postal or any other type of transport.

It will be understood that our obligations derived from the Contracts will be suspended during the period in which the Force Majeure Event continues, and we will have an extension in the term to fulfill said obligations for a period of time equal to the duration of the Force Majeure Event. We will use all reasonable means to end the Force Majeure Event or to find a solution that allows us to fulfill our obligations under the Contract despite the Force Majeure Event.


CONFIANZA ONLINE and in the terms of its Code of Ethics, in the event of controversies related to online contracting and advertising, data protection, protection of minors and accessibility, the user may resort to the system of out-of-court dispute resolution of CONFIANZA ONLINE.


In the event of a defective product Fuerteventurabikeshop © must proceed, as appropriate, to repair, replace, lower the price or terminate the contract. These steps will be free for the consumer and user.

Fuerteventurabikeshop © is responsible for any lack of conformity that appears within a period of two years from delivery. The consumer and the user must inform Fuerteventurabikeshop © of the lack of conformity within 15 days of their purchase.

Fuerteventurabikeshop © will provide post-sale assistance to the consumer and user as well as after-sales service and commercial guarantees, as well as their conditions.